Insights

Practice

Insights

Five Minutes with…Amanda Newton, Executive Director of Customer Insight at Livv Housing Group
Livv Housing Group is an independent housing association, providing affordable, quality homes for around 25,000 people, through nearly 14,000 properties in Knowsley, Merseyside.
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Five minutes with…Nicole Kershaw, Chief Executive of One Manchester
In the latest instalment of our ‘Five minutes with’ series, Tom Neely, Housing Practice Lead at Berwick Partners’, talks to Nicole Kershaw about her first…
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Five minutes with…Tracy Harrison, Chief Executive of the Northern Housing Consortium
The Northern Housing Consortium (NHC) represents the views of housing organisations in the North of England; this includes local authorities, ALMOs and associations that provide…
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Five Minutes with… Andy Donald, Chief Executive, London Borough of Redbridge
Andy Donald is one of the UK’s most respected Place Making professionals. During his 15 years in Brent he played a leading role in what…
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Five Minutes with Phil Cresswell, Director of Place, Growth and Prosperity at Stoke-on-Trent City Council
Before the pandemic, Stoke-on-Trent was experiencing an economic resurgence, the like of which it had not seen in generations. With many cities and towns across…
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Housing Associations: Customer service forum
Increasing focus on ‘the customer’ and the need to ‘digitalise’ have been on the agendas of Registered Providers for a while. However, over the last…
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Five minutes with…Jonathan Higgs, CEO of Raven Housing Trust
In our latest edition of ‘Five Minutes with…’, we discuss the topic of sustainability and net zero carbon with Jonathan Higgs, CEO of Raven Housing…
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Housing HR Directors forum
Over the past month, we have been able to slowly shift our attention to looking forward towards a post-COVID working environment. For Housing Associations, ’normal…
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Five minutes with…David Done OBE, Chief Executive of Richmond Housing Partnership
In our latest edition of ‘Five minutes with…’, we discuss the topic of customer experience and sustainability post-COVID with David Done OBE, Chief Executive of…
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Five minutes with…Matthew Harrison, Chief Executive of Great Places Housing Group
The post COVID-19 landscape is inevitably set to bring significant changes for many organisations, including social housing. Increased regulation, financial pressures and mergers are just…
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Social Housing: Our immediate response to the crisis
Over the past two weeks we have all been presented with challenges which many of us thought we would never experience. As a society and…
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Five minutes with…Althea Loderick, Chief Executive of London Borough of Newham
There are few places in the UK that have undergone such an enormous physical transformation over the last decade as Newham. Almost eight years on…
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