Reports to: Brand Activation Director

Location: London (hybrid)

Hours: 37.5

We are seeking a highly organised and dynamic Planning and Operations Manager to join our Brand & Activation team. This role will be instrumental in overseeing and coordinating all project briefs, managing timelines, resources, and budgets and ensuring the smooth execution of creative projects. The ideal candidate will have a strong background in project management, preferably in the creative or design sectors, with a keen understanding of 2D, 3D, and installation design.

• Project Coordination: Oversee and manage all global creative project briefs, collaborating closely with designers, production teams, and other departments to ensure timely and high-quality delivery.
• Brand Asset Management including brand books and any related guides.
• Leadership: Lead day-to-day operations of the brand team, ensuring efficient allocation of resources and talent across 2D, 3D, and installation design projects.
• Schedule Management: Develop and maintain project timelines, ensuring deadlines are met and any delays are proactively addressed.
• Budget Management & Financial control: Assist in setting and tracking project budgets, ensuring that designs are completed within budget constraints while maintaining high standards of quality. Ensure that invoicing is tracked and worked through with accounts and external vendors.
• Quality Control: Overseeing the review and quality assurance of all artworks to ensure they meet the company’s design standards and brand guidelines.
• Cross-Departmental Collaboration: Work closely with product development, marketing, sales, finance and retail teams to align projects with business objectives.
• Resource Planning: Anticipate resource needs, identify potential gaps in capacity, and manage the allocation of design resources (both internal and external).
• Problem Solving: Resolve any operational or creative challenges that arise during the project lifecycle, ensuring that all parties remain focused on the end goals.
• Process Improvement: Continuously evaluate and implement improvements in design workflows, project tracking, and team collaboration to increase efficiency and reduce bottlenecks.
• Stakeholder Communication: Provide regular updates on project progress, risks, and outcomes to senior leadership and stakeholders.

• Education: Bachelor's degree in project management, graphic design, or a related field. PMP certification is a plus.
• Experience: Minimum 5 years of experience in project management within a creative, design, or retail environment.
• Experience in overseeing 2D, 3D, and installation design projects is highly preferred.

• Strong project management and organisational skills with the ability to handle multiple projects simultaneously.
• Expertise in creative design processes.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Detail-oriented with a strong focus on quality and accuracy.
• Problem-solving mindset, capable of quickly adapting to changing priorities and solving challenges.
• Proficiency in project management software (specifically Monday.com).

• Creative mindset with a passion for design and innovation.
• Highly proactive with the ability to work independently and drive projects forward.
• Team-oriented and able to foster collaboration and creativity within the team.
• Strong leadership skills with the ability to motivate and manage a diverse group of designers.

• Tech pack (laptop etc.)
• 25 days annual leave exclusive bank holidays
• Vitality premium healthcare (medical, dental, optical) - after probation
• Life Assurance 4x salary
• Employee Assistance Program - from day one
• 5% Contribution Pension with The Scottish Widows (after 90 days)
• £150 product allocation and 50% discount thereafter - from day one
• Hybrid working (3 days in the office in White City)
• Private chef prepared breakfast and lunch on Tuesday and Thursday
• Discretionary bonus. 

For an informal and confidential discussion, please speak with our advisors at Berwick Partners

Neil Renshaw

Delivery Consultant

neil.renshaw@berwickpartners.co.uk