Thought Leadership

Promoting diversity within the bio-medical sector: Part 2 (Odgers Berndtson)

Why aren’t there more female leaders in bio-medicine organisations? In the final chapter of this two-part interview, Anne van Herwijnen, a Partner in our Life…

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A blast from the past

Consumers’ wants and needs are changing. Sustainability is here to stay and for very good reason. One of the first to have benefitted from a…

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The evolving role of CFO’s

The Chief Financial Officer’s role is constantly evolving. Once seen as a financial record keeper, the CFO today is a financially literate CEO.  Aspiring CFOs…

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Customer Service: Changing the face of Housing Associations

n a sector where customers can’t always choose their provider, housing associations have often come under fire for their customer service levels. On 14 August…

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The importance of the ‘Employer Brand’ in attracting the best talent

Alex Albone of Berwick Partners’ Education practice was delighted to contribute valuable, learning content to the annual Universities HR Conference in Manchester last week. The…

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Employee engagement in the hospitality world

With more entries on the ‘Sunday Times 100 best companies to work for’ from the hospitality industry than ever before it seems the sector is…

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Evolving senior leadership for the evolving customer journey

Housing associations which are embracing change and creating first class customer service are allowing the modern tenant to thrive. This article explores two ways in…

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Getting under the skin of council housing companies

This time last year, a Housing Today research piece showed that 58 councils had established housebuilding companies. At the same time, here at Berwick Partners,…

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Misconceptions about the term RPA: would removing a letter from the acronym help? (Information Age)

Matt Cockbill discusses how Senior IT leaders can dispel any fears (and/or misconceptions) across their organisations in Information Age publication. Making it clear that RPA…

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Leading Customer Excellence through Excellence in Leadership

As part of the panel at Inside Housing’s Customer Experience Conference in London this week, I enjoyed being involved in the interesting discussion around the…

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Unilever must tread with caution to hang on to Graze’s top table talent

Simon Walton discusses the importance of Unilever holding on to Graze’s leadership talent in Essential Retail.

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A ‘Gold’ student experience – Some international perspectives

Dr Sonal Minocha Pro-Vice-Chancellor, Global Engagement, Bournemouth University The Teaching Excellence Framework (TEF) discourse has, if I remember correctly, been mainstream lingo for us since June 2015…

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