The Romney, Hythe & Dymchurch Railway (RH&DR) is a historic narrow-gauge railway in Kent, England, celebrated for its unique charm and rich history. Since its opening in 1927, RH&DR has been a marvel of miniature engineering, operating on a 15-inch gauge track with meticulously crafted locomotives and rolling stock. Our railway blends historical and modern elements, offering a picturesque journey through the Romney Marsh and hosting a variety of special events and exhibitions.

The Role

We are seeking a dynamic General Manager to lead our team and ensure the safe, sustainable development of our railway. Key responsibilities include:

• Leading and developing a diverse team of 60 staff and over 150 volunteers.
• Overseeing operations as a major public-facing visitor attraction, focusing on safety, performance, and quality.
• Innovating and developing commercial income streams to meet financial targets.
• Leading fundraising efforts to secure a robust future for RH&DR.
• Collaborating with the Board, Supporters’ Association, local council, and business community.
• Ensuring effective safeguarding and maintaining a strong relationship with the Office of Rail and Road (ORR).
• Commitment to equality, inclusivity, and eliminating discrimination.

The Candidate

We are looking for a candidate who embodies the following qualities:

• Absolute commitment to safety.
• Flexible and pragmatic leadership style.
• Strategic thinking with strong financial performance management.
• Excellent sales and marketing skills.
• Strong verbal and written communication skills.
• Highly Desirable:
• Experience managing both paid and volunteer team members.
• Experience in the leisure and tourism sector.
• Understanding of operational railway challenges.
• Respect for heritage while delivering modern customer service.

For an informal and confidential discussion, please speak with our advisors at Berwick Partners:

William Pringle

Partner, Head of Charity, Arts, Culture & Heritage Practice

Berwick Partners

+44 (0) 207 518 2635 / +44 (0) 7515 919 648

William.Pringle@berwickpartners.co.uk

Closing date for applications: Friday 8th November 2024