Building Resilient Teams to Improve Outcomes for Customers – With Lisa Wallis, Corporate Director of People and Culture at WHG
16th July 2025
Lisa Wallis has a really interesting background, starting her career within HR in the commercial sector before gradually winding her way through more socially focussed organisations and ending up at whg, where she has spent the last 3 years.
Our conversation covers Lisa’s career, her interest in the housing sector and how closely entwined culture is with the service that customers receive. We also talked about building resilience in teams to get better outcomes for residents, and the future themes she feels housing associations should be getting ahead of.
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